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Otter.ai

by Otter.ai Inc.
Freemium Productivity
★★★★ 4.4 (5,600 reviews)

Otter.ai automatically joins your Zoom, Google Meet, and Teams calls, records them, and produces real-time transcripts with AI-generated summaries and action items. Stop taking notes during meetings forever.

How to Get the Most Out of Otter.ai

Enable OtterPilot to Join Meetings Automatically Without Setup

Connect Otter to your Google or Microsoft calendar and enable OtterPilot. It automatically joins every scheduled Zoom, Google Meet, or Teams meeting without you doing anything — joins as a participant, records the audio, and has a summary and action items ready in your Otter dashboard within minutes of the meeting ending. You never need to remember to start a recording again.

Chat with Your Meeting Transcripts to Extract Specific Information

After a meeting, open the transcript and use Otter's AI chat to ask specific questions: "What was the final decision on the launch date?" or "What did [person] commit to doing?" Otter retrieves the exact moment from the transcript with a timestamp, so you can verify context. This is dramatically faster than searching through a full transcript for a specific point.

Share Meeting Highlights Instead of Full Recordings

After a meeting, use Otter's highlight reel feature to select the 3-5 most important moments from the transcript. Share the highlight link with stakeholders who didn't attend — they get the key decisions and context in under 5 minutes rather than a 60-minute recording. For executive stakeholders and cross-functional collaborators, this curated summary dramatically increases the likelihood that people actually engage with meeting outcomes.

Our Take

Otter.ai is the most approachable meeting transcription tool — the automatic calendar integration and clean summary format make it easy to adopt without changing any existing workflows. For individuals and small teams, it's the best starting point. Fireflies.ai offers stronger CRM integrations and more advanced search across meeting archives, making it better for sales teams. Both tools have similar transcription accuracy; the choice between them usually comes down to whether CRM integration or simplicity is more important for your team.

Frequently Asked Questions

What is Otter.ai and how does it work?+
Otter.ai is an AI meeting assistant that automatically joins your Zoom, Google Meet, and Teams calls, records audio, generates real-time transcripts, and produces AI summaries with action items after the meeting ends. It integrates with your Google or Microsoft calendar to automatically join scheduled meetings without manual intervention.
How much does Otter.ai cost?+
Otter.ai has a free plan with 300 minutes of transcription per month and basic summaries. The Pro plan is $16.99/month with 1,200 monthly minutes, AI action items, and custom vocabulary. The Business plan is $30/user/month with unlimited minutes, Salesforce integration, and advanced analytics. Annual billing provides a discount on all plans.
Is Otter.ai accurate for technical meetings?+
Otter.ai's transcription accuracy is 85-90% for clear audio in English, which is sufficient for most meeting notes. Accuracy decreases with technical jargon, strong accents, multiple simultaneous speakers, or poor audio quality. You can improve accuracy by adding custom vocabulary (product names, technical terms) in your account settings. Always review AI-generated action items for accuracy before distributing.
Does Otter.ai work with Zoom?+
Yes. Otter.ai has a native Zoom integration and can join Zoom meetings automatically as a bot participant. It also works with Google Meet and Microsoft Teams. For in-person meetings, the Otter mobile app can record and transcribe audio directly from your phone's microphone.
Try Otter.ai Today
AI meeting notes and transcription. Free to start — no credit card required.
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Opens official website · Freemium · 2016 · 10M+ users
Pros & Cons

✓ Pros

  • Automatic meeting join and recording
  • Real-time transcription
  • AI summaries and action items
  • Integrates with Zoom, Meet, Teams
  • Searchable transcript archive

✗ Cons

  • 300 min/month limit on free plan
  • Accuracy drops with accents
  • Privacy concerns with recording
  • Storage limits on lower plans
Pricing
Free Plan
Yes — 300 minutes/month
Paid Plan
From $16.99/month (Pro)
Who Is It For?
✓ Best For
Remote teams, frequent meeting attendees
✗ Not Ideal For
In-person only teams, privacy-sensitive environments
Pricing
Free tier: Yes — 300 min/month · Last verified: July 2026
Basic
$0/mo
300 min/month, 30 min per conversation
POPULAR
Pro
$16.99/mo
1,200 min/month, custom vocab
Business
$30/user/mo
Admin controls, Salesforce sync
⚠️ Prices change frequently — verify at the official site before purchasing.
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